Profile

• Over 10 years of project experience, including at Daimler, Siemens, Swisscom, and DHL

• Automation: Make Advanced, AI agents, APIs/HTTP, OAuth, RegEx

• Knowledge AI: RAG workflows, knowledge graphs & vector databases (e.g., Pinecone)

• Chatbots & Voice Agents: Cognigy AI, Azure AI Speech; integration of external data sources (SQL, Snowflake) via JavaScript/HTTP/APIs (my GitHub) and AI agents analytics in Tableau

• 24/7 Call Center: AI agents for answering FAQs, booking appointments, and escalation to experts

• Compliance: Implementation in accordance with the EU AI Act, GDPR & Swiss data protection laws

Dr. Franco Arda
AI Agent Consultant

📍 On location: Switzerland, Germany, and Austria.
🌐 Remote: Rest of the world.